Customer Advocate

Ready for a mission that truly matters? Join Disabled Veteran Solutions (DVS) as a Customer Care Advocate Disabled Veteran Solutions (DVS) is seeking passionate and committed Customer Care Advocates to join our Customer Service Division. At DVS, you aren't just part of a team; you are part of a mission-driven community dedicated to improving lives through exceptional service and unwavering support. The Mission Position Details • Job Type: Full-time, remote • Set Schedule: Monday through Friday, with 8-hour shifts between 8:00 AM and 9:00 PM (Eastern Time) • Training: Comprehensive 7-week orientation with full training and ongoing support • Environment: 100% remote work opportunity Requirements • Excellent active listening and problem-solving skills • Ability to efficiently manage multiple computer and online phone systems and tasks while maintaining a professional and empathetic tone • A genuine passion for improving the lives of others • Must have advanced technical capability Requirements • High school diploma or equivalent (College degree preferred) • Minimum of 1 year of Remote Working Experience in insurance operations, medical or technical related role or a related field • Advanced Proficiency with various web-based platforms and tools • Strong attention to detail and organizational skills • Highly proficient in Microsoft Applications, including Outlook, Teams, Word, Excel, OneNote. Preferred Experience • Experience in healthcare, insurance, social work, or mental health • Familiarity with medical terminology and health benefit plans • Proven success in remote customer facing role, especially in complex, high-volume environments Why you'll love working with DVS: • Competitive compensation and comprehensive benefits • Opportunities for professional growth and development • A supportive, inclusive, veteran-owned organization committed to excellence and service If you are ready to make a meaningful impact from the comfort of your home, we would love to hear from you. Apply today and join DVS, where your mission meets your purpose. Position details: • Schedule: 8-hour shift. Must have availability from 8:00 AM to 9:00 PM (Eastern Time) • Training: 8:00 AM – 4:30 PM (Eastern Time). • Pay: $18.00/hour starting rate / $19.00/hour starting rate for bilingual candidates; plus bonus opportunities. A pre-employment drug screening and criminal background check are required prior to employment. To apply: https://weworkremotely.com/remote-jobs/disabled-veteran-solutions-customer-advocate