IT Officer

Our Organization is seeking a dedicated and proactive IT Officer to oversee and maintain the company’s IT infrastructure and software systems. The ideal candidate will handle the management of computer systems, networks, and technical support, ensuring seamless daily IT operations that support business needs. This role demands expertise in handling various business applications such as ERP, CRM, DMS, and inventory management systems relevant to an automotive dealership environment. The IT Officer must have a solid background in IT hardware, software, networking, database management, and basic cybersecurity principles to safeguard organizational data and systems. This position requires an individual who can effectively troubleshoot and resolve IT-related issues independently while providing timely support to staff members. Maintaining accurate inventory records, managing user accounts and permissions, and ensuring reliable data backups are critical components of this role. The successful candidate will possess strong problem-solving skills, excellent communication abilities, and the capacity to operate within a fast-paced environment, contributing to Toyota Islamabad Motors’ operational efficiency without managing a team. Responsibilities • Manage and maintain the organization's computer systems, printers, and network infrastructure to ensure optimal performance and minimal downtime. • Provide technical support for hardware, software, internet connectivity, and networking issues, resolving problems efficiently to minimize disruption. • Administer and support business management software including Inventory Management Systems, ERP, CRM, and Document Management Systems. • Maintain accurate inventory records, including stock data and item codes, and generate system reports to assist in business decision-making. • Oversee database management tasks such as data backup, system security, and timely updates to protect organizational information. • Manage user account creation, modifications, and access permissions while maintaining comprehensive IT asset documentation. • Coordinate with software vendors and service providers to facilitate updates, repairs, and new installations as required. • Ensure compliance with basic cybersecurity practices to protect the organization's digital assets against threats. • Support the automotive dealership-specific software and inventory management tools to enhance operational workflows. • Maintain detailed documentation of IT procedures, incidents, and resolutions to support continuous improvement. • Conduct regular system audits and network administration tasks to uphold system integrity and performance. • Work independently to prioritize tasks and handle multiple responsibilities within established deadlines.